Sr. Customer Success Manager - Scandinavia

📋 Description

• Manage a portfolio of Scandinavia clients; drive renewals and expansion.
• Build strong relationships; maximize satisfaction and trust.
• Handle support and account management; demos and education.
• Run meetings to understand workflows and opportunities.
• Work toward renewal targets; maximize customer efficiency.
• 3 days in the Barcelona office; commuting distance required.

🎯 Requirements

• Excellent communicator.
• Analytical and data-driven.
• Proactive and client-focused.
• Highly organized with strong processes.
• Front lines fanatic; onsite engagement with coaches.
• Data background and sports technology savvy.

🎁 Benefits

• Flexible vacation and remote work options.
• Autonomy with open culture; own your work.
• Career growth resources and development opportunities.
• Wellbeing support including medical benefits and EAP.