Sr. Delivery Engineer

📋 Description

• Provide responsive customer service through telephone, email, chat, and other appropriate
• Support sales activities by developing and maintaining positive customer relationships that
• Ensure delivery objectives and customer expectations are consistently achieved in accordance with
• Collaborate with multiple internal departments to coordinate critical support, maintenance
• Provide post-sale technical support, including product deployment, troubleshooting, issue
• Conduct technical training sessions for customers and employees, explaining complex product

🎯 Requirements

• Minimum 2 years of experience working with airline network planning and scheduling products or
• High school diploma, university studies, or a university degree; technical education or experience
• Additional experience or knowledge of the travel industry is considered a plus.
• Proficiency with Microsoft Excel and Microsoft PowerPoint, including the ability to create clear
• Demonstrated ability to present information effectively to small audiences of up to 10 people.
• Strong analytical and troubleshooting skills, with the ability to work through complex customer and

🎁 Benefits

• Full-time opportunity based in Bengaluru, Karnataka, India.
• Customer-facing role with exposure to airline network planning, scheduling, travel technology, and
• Opportunity to develop expertise across product support, technical troubleshooting, systems
• Direct interaction with customers and cross-functional teams, providing opportunities to strengthen
• Opportunities for professional development and career growth within the country and globally.
• Dynamic environment combining technical problem-solving, customer service, and commercial