Sr Designated Support Engineer

📋 Description

• Manage large strategic accounts to provide a high-touch support experience.
• Deep-dive into complex Apache Spark and Data Engineering issues, analyzing Spark UI, thread dumps
• Advise strategic customers on Data Engineering best practices, including optimizing ETL/ELT
• Project manage all open support cases to expedite support ticket closure.
• Facilitate customer correspondence with Engineering, Product Team, SMEs, and Accounts Teams to
• Directly engage on business-impacting situations and ensure recovery of functionality for the

🎯 Requirements

• Minimum 3 years of dedicated experience in Data Engineering, building, deploying, and maintaining
• Minimum 3 years' experience designing, developing, testing, and sustaining Python/Java/Scala-based
• Deep, architectural knowledge of Apache Spark internals (including Drivers, Executors, Core Memory
• Proven track record of troubleshooting complex Spark and big data issues, such as data skew
• Highly effective with project managing multiple tasks and work streams, driving them to conclusion.
• Demonstrated analytical and problem-solving skills, particularly those that apply to a 'Distributed

🎁 Benefits

• Comprehensive benefits and perks are offered to meet the needs of all employees. Specific benefits