Primary contact for strategic Enterprise Aviation customers from contract to onboarding.
Build executive relationships to identify requirements and drive revenue realization.
Collect and champion customer feedback to influence development and growth.
Deliver excellent customer service and timely issue resolution.
Own accounts to forecast revenue and communicate readiness and risks.
Lead process improvements to enhance handoffs and cross-functional execution.

🎯 Requirements

Bachelor's in engineering or business; or high school diploma with 8+ years related experience.
7+ years in a customer-facing role.
Experience in commercial aviation, satellite communications, and program/account management.
Experience managing multiple complex projects with tight deadlines and resource constraints.
Excellent written and verbal communication, with ability to present at all levels.
Ability to interact with airline management on technical and account management issues.

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