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14 days ago
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azure linux aws windows kubernetes
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📋 Description

  • Work with industry leading customers in maintaining technology deployments
  • Log and update cases, inform customers of case status and provide solutions over the lifetime of
  • Understand customer systems and configurations, analyze problems/defects and recommend solutions
  • Work closely with external customers, other support engineers, Development, Sales and others to
  • Set customer expectations appropriately and accurately
  • Provide technical product support to field engineers and technicians for complex problems on

🎯 Requirements

  • Experience as a Technical Support Engineer working with Support and Services functions such as case
  • Expertise with Windows and Linux Operating Systems (AIX and Solaris is a plus)
  • Experience with public cloud infrastructure and services
  • Drive to solve practical business problems with client-centric solutions
  • High attention to detail
  • Strong organizational, problem-solving and systems analysis skills

🎁 Benefits

  • Offers Equity
  • Offers Bonus
  • Remote work
  • Inclusive and diverse work environment
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