Jitterbit

201-500 employees
31 jobs posted

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Sr L3 Support Engineer

Added

25 minutes ago

Location

🌍 South America

Type

Full time

Salary

Salary not provided

Related skills

java docker linux postgresql kubernetes

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📋 Description

Provide advanced L3 support for Jitterbit’s iPaaS and APIM platform.
Troubleshoot and resolve escalated issues 24x7x365.
Collaborate with L1/L2, QA, Ops and customers remotely.
Document issues and create technical runbooks for teams.
Work with Angular, Java, C++, Tomcat, PostgreSQL, Linux, Docker, Kubernetes.

🎯 Requirements

Advanced fluent English communication.
Experience in software development or L3 support.
Strong troubleshooting, debugging, and analytical skills.
Able to understand code and fix issues.
Create technical documentation and runbooks.
Experience with Docker, Kubernetes, and RDBMS (SQL Server, Postgres).

🎁 Benefits

Flexible remote-friendly company with personality and heart.
Career development and mentorship.
Join a growing leader in the iPaaS space.
Global collaboration with international teams.

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