Sr. Manager Trial Experience

📋 Description

• Supervise a team of Trial Experience Managers focused on solving customer issues and achieving high
• Support the organizational goals and participate in business planning activities such as staffing
• Lead and ensure your managers and teams are successful by coaching, developing, inspiring and
• Identify and implement process improvements and alternative solutions to drive team efficiency
• In partnership with the Director, Trial Experience, design and recommend sales targets & KPIs
• Conduct consistent and impactful performance conversations, conflict management

🎯 Requirements

• Bachelor’s Degree or Equivalent SaaS Experience is strongly preferred
• 10+ years of progressive experience leading fast-paced, results driven, customer-facing teams for a
• 5+ years of experience with staffing/hiring, performance management, career conversations, coaching
• You are a true people manager at heart, you love mentoring, leading and contributing to the
• A strong technical aptitude to help our users succeed with the HighLevel software
• Strong collaboration, time-management and prioritization skills are critical to the success of this