Sr. People Operations Generalist

📋 Description

• Define the People Ops operating model: what is standardized and centralized, what stays with People
• Assess the maturity of each core People process (onboarding, offboarding, job changes, comp cycles
• Be the operational partner to People Business Partners: execute reorgs, promotions, performance
• Set standards for process design, documentation, SLAs, and handoffs; own the SOP library and
• Support the build of audit-ready controls (recurring data audits, approval trails, segregation of
• Define service-quality metrics (ticket volume, resolution time, error rate, employee satisfaction)

🎯 Requirements

• Bachelor's Degree and 5+ years of practical experience experience in a People or HR-related role
• Hands-on use of AI and low-code tools (Claude, Lovable, Zapier, Apps Script, SQL) to build People
• Experience with Carta, Ashby, and Jira help desk, or comparable equity, ATS, and ticketing systems
• Experience partnering with IT or HRIS teams on integrations and translating business needs into
• Background in Lean, Six Sigma, or service design applied to HR processes
• Experience supporting compliance audits (SOX, EEO-1, benefits-plan) and immigration programs

🎁 Benefits

• Base salary
• Equity (options and/or restricted stock units)
• Comprehensive health, dental, vision, life and disability insurance coverage
• 401k retirement benefits with employer match
• Learning and wellness stipends
• Paid time off