Triage and resolve incidents and requests for Power Apps, Automate, Pages, Dataverse.
Diagnose Power Automate failures — OAuth tokens, broken connections, throttling.
Troubleshoot Canvas and Model-Driven apps: delegation and performance.
Monitor platform health using CoE Starter Kit analytics to surface issues early.
Manage connections and authentication issues; coordinate with Security on OAuth/DLP controls.
Handle environment access and DLP exception handling within CoE governance.

🎯 Requirements

3+ years supporting or administering Power Platform in production.
Strong troubleshooting: read run history, interpret errors, and root-cause.
Power Automate depth: authentication, token issues, connectors, throttling.
Canvas/Model-Driven app troubleshooting: delegation, performance, security.
Dataverse: security roles, permissions, data integrity.
CoE Starter Kit familiarity for monitoring and analytics.

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