Sr. Power Platform Support Engineer

📋 Description

• Triage, investigate, and resolve Power Platform incidents within SLA targets.
• Diagnose and resolve Power Automate workflow failures, including auth issues and API limits.
• Troubleshoot Canvas and Model-Driven Apps: performance, security, and data access.
• Monitor platform health using CoE Starter Kit analytics for failures and capacity risks.
• Manage connections, authentication, service accounts, environment access, and DLP exceptions.
• Support citizen developers; guide governance; escalate complex issues when required.

🎯 Requirements

• 3+ years supporting or administering Microsoft Power Platform in enterprise production.
• Strong troubleshooting; analyze flow histories, interpret errors, reproduce issues, identify root causes.
• Advanced knowledge of Power Automate support: auth, OAuth, connections, throttling, API limits, retry.
• Experience troubleshooting Canvas Apps and Model-Driven Apps: delegation, performance, security roles.
• Dataverse administration knowledge: security roles, tables, columns, business rules, data integrity.
• Familiarity with CoE Starter Kit analytics for monitoring and improving Power Platform environments.

🎁 Benefits

• Fully remote work opportunity.
• Flexible contract lasting about 6 to 11 months.
• Work with enterprise-scale Power Platform environments.
• Exposure to governance, automation, and cloud technologies.
• Collaborate with international technical teams.
• Autonomous, results-focused environment.