Hybrid role: 3 days/wk in San Jose, CA or remote
Improve reliability of a global, multi-cloud platform processing 200+B transactions daily
Drive automation-first culture with Python/Go to reduce toil
Improve observability; define SLIs/SLOs, and error budgets
Lead on-call incidents; develop playbooks and post-incident analyses
Partner with Engineering for operability reviews

🎯 Requirements

3-5+ years of reliability, scalability for large-scale production services
Deep programming in Python, Go, or C/C++
Strong background in networking protocols, Linux/RHEL, and distributed architecture
Experience in high-stakes incident management and 24/7 on-call rotation
Proficiency with ITIL frameworks and incident data-driven maturity

🎁 Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks

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