Sr. Project & Program Manager

📋 Description

• Own the Voice of Sales program end-to-end; synthesize insights.
• Build Voice of Customer infrastructure; capture signals and route to stakeholders.
• Translate field insights into actionable outputs; oversee recurring reports.
• Close feedback loop with Sales; update roadmap and enablement resources.
• Design internal tools for insights capture; AI-assisted workflows, dashboards, knowledge bases.
• Partner with Product Marketing, Product, and Sales to drive alignment and GTM decisions.

🎯 Requirements

• 8+ years in program management or product marketing operations.
• Bachelor’s degree in Business Administration or related field.
• Experience building structured feedback/listening programs (VoC, VoS, win/loss).
• Ability to design/build internal tools; AI-assisted workflows; dashboards; knowledge bases.
• Strong cross-functional collaboration across Product Marketing, Product, and Sales.
• Excellent synthesis and communication; turning field input into narratives and reports.

🎁 Benefits

• Equity eligible.
• PinFlex working model with flexible remote options.
• Inclusive, equal-opportunity employer.