Sr. Specialist, Community Engagement

📋 Description

• Lead daily community engagement across Instagram, TikTok, LinkedIn, X, Reddit.
• Develop platform-specific engagement strategies to drive growth.
• Partner cross-functionally to activate engagement around launches and campaigns.
• Monitor sentiment, conversations, and trends; surface actionable insights.
• Establish feedback loops elevating member perspectives and product feedback.
• Track engagement and sentiment metrics to optimize strategies.
• Act as SME on social best practices and trends.

🎯 Requirements

• Bachelor's degree in Marketing, Communications, PR, or related field, or equivalent.
• 3-5 years in community management, social media, or digital marketing.
• Experience building engagement across Instagram, TikTok, LinkedIn, X, and Reddit.
• Experience managing integrated social campaigns from planning to optimization.
• Strong knowledge of social listening and analytics tools (Sprinklr, PLOT, or similar).
• Exceptional writing; adapt brand voice across audiences.
• Proven ability to build cross-functional partnerships and manage priorities.

🎁 Benefits

• Equal Opportunity Employer; E-verify participation.
• Competitive equity and benefits beyond salary.
• Inclusive, team-focused culture.