Sr Staff Inbound Product Manager

📋 Description

• Own a significant portion of the AI product Roadmap for Security Incident Response (SIR), and
• Set technical and strategic direction that Engineering, UX, and Sales align to with visibility into
• Focus on driving measurable improvement in customer adoption of AI-powered capabilities in SIR
• Lead product strategy for AI-to-AI security integrations that support ServiceNow's growth, defining
• Work directly with customers & partners in regular strategic meetings to align on solutions
• Communicate priorities clearly across Engineering, Design (UX), Architecture, and partner teams

🎯 Requirements

• AI-first mindset – demonstrated use of AI tools (e.g. Claude, Copilot, OpenAI, Gemini) to
• 8+ years of software product management experience, preferably in cybersecurity, SecOps, AI/ML or
• Proven track record defining and capturing product requirements and transforming them into
• Strong prioritization skills and the discipline to focus on high-impact activities in fast-paced
• Deep curiosity about customer needs with a demonstrated track record building customer
• Experience managing stakeholder relationships with external partners and building successful