Staff Advanced Analytics, Community Blueprint & Quality

📋 Description

• Conduct strategic deep dives into customer experience drivers (cleanliness, check-in
• Design, execute, and analyze experiments (A/B tests and quasi-experiments) to measure the impact of
• Build and apply causal inference frameworks (diff-in-diff, synthetic controls, propensity matching)
• Leverage LLMs and AI-assisted analytics to extract structured insights from unstructured data and
• Develop and validate metrics and dimensions that monitor customer experience health and surface
• Build and maintain analytical artifacts (queries, dashboards, readouts) that let stakeholders

🎯 Requirements

• 10+ years of experience in advanced analytics, data science, or applied quantitative analysis
• Strong hands-on expertise in SQL and at least one programming language (Python or R).
• Proven experience designing and analyzing A/B experiments and applying statistical methods to
• Experience with causal inference techniques (diff-in-diff, synthetic controls, propensity scoring)
• Hands-on experience with AI-assisted analytics workflows (Claude, ChatGPT, internal LLM agents)
• Experience building metrics end-to-end, including definitions, validation, and implementation in

🎁 Benefits

• Base pay range: $180,000 to $221,000 USD
• Bonus eligible
• Equity eligible
• Benefits
• Employee Travel Credits