Staff AI Engineer

📋 Description

• Write and ship production AI code daily
• Lead work on making customer context retrievable at speed, across semantic retrieval, indexing, and
• Build the inference and signal layer: models and processors that read from our Iceberg-based
• Take signals through to action, turning detected conditions such as churn risk, usage and
• Choose the right tool for each workload: a large model, a small fine-tuned model, or ordinary
• Own evaluation and observability for our AI systems

🎯 Requirements

• 8+ years of software engineering, including 3+ years shipping AI or ML systems to production
• Strong programming fundamentals and deep proficiency in at least one language used for AI and data
• Fluency working with data at scale — advanced SQL, a transformation layer such as dbt, and a
• Production retrieval and context engineering — embeddings, vector search, hybrid or graph
• Agentic systems and durable workflows in production, with tool calling, state and memory, and
• Evaluation and observability for AI systems — tracing, prompt and version management, and

🎁 Benefits

• Competitive healthcare coverage
• Wellness programs
• Take it when you need it time off
• Parental leave
• Recognition programs
• Other best-in-class benefits