Staff AI Operations Lead

📋 Description

• Partner with department leaders to identify highest-leverage workflows and understand how work
• Define success before building (cycle time, quality, cost, risk), instrument it, and report
• Deliver working systems rather than prototypes with evaluation harnesses, human-in-the-loop review
• Iterate on adoption with user research, documentation, and real plans for getting people to use the
• Establish patterns for model access, orchestration, agents, prompt/tool management, evaluation
• Build on the Data team's existing infrastructure rather than standing up parallel systems

🎯 Requirements

• Deep experience shipping systems into real business workflows, owned end-to-end in production that
• Hands-on fluency with modern AI stacks: LLMs, retrieval, tool use and agents, evaluation
• Ability to learn someone else's job well enough to improve it, understanding how support, sales, or
• Track record of leading cross-functional initiatives without formal authority, bringing clarity
• Comfort navigating security, privacy, and compliance tradeoffs: data classification, retention
• Strong teaching instincts, explaining complex things simply, writing clear docs

🎁 Benefits

• A stake in our success - generous equity with employee-friendly stock program
• Pay based on transparent levels relative to experience
• Unlimited PTO
• Distributed-first mindset and culture
• Home office, co-working, and internet stipend
• Full benefits coverage for employees, with additional coverage available for dependents