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Chainguard

Staff Customer Success Manager, Majors (Financial Services)

Fully Remote
Business & Management
Added
14 days ago
Location
Type
Full time
Salary
Salary not provided
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Related skills

account management financial services customer success software supply chain security executive engagement
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📋 Description

  • Strategic account management across financial services portfolios
  • Post-sales primary contact; drive outcomes and value
  • Onboarding and success planning with cross-functional teams
  • Executive engagement: business reviews and planning
  • Renewal and expansion with sales and account strategies
  • Customer advocacy: translate needs into product feedback

🎯 Requirements

  • 5+ years in enterprise customer-facing roles, FS preferred
  • Strategic business partner, not just relationship mgmt
  • Familiar with SOC 2, FedRAMP, PCI DSS
  • Knowledge of software supply chain or container security
  • Strong executive presence and communication; high EQ
  • Autonomous, able to build new playbooks

🎁 Benefits

  • Equity/stock options
  • Unlimited PTO
  • Remote-first with coworking meetups
  • Home office and internet stipend
  • 100% health/dental/vision insurance for you and family
  • Paid parental leave
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