Staff Designated Support Engineer

📋 Description

• Provide hands-on support for customer needs after Snowflake deployment, from quick start
• Understand customer product integration architecture and workloads at a deep level.
• Design, review, and execute use cases aligned with Snowflake best practices and features.
• Offer guidance to resolve customer-specific technical challenges and collaborate with
• Drive customer experience across query performance, cost optimization, system integration, release

🎯 Requirements

• 7+ years in Technical Support, Solutions Architecture, Data Engineering, or similar.
• Bachelor’s or Master’s in CS/MIS or related field (or equivalent experience).
• Proven enterprise relationships as a trusted technical advisor with executive communication.
• Advanced SQL expertise and strong RDBMS fundamentals.
• Hands-on experience with distributed or MPP databases; ETL/ELT and BI/analytics tools.
• Experience with AWS/Azure/GCP and AI-enabled workflows; strong customer advocacy and EQ.

🎁 Benefits

• Remote-friendly role with opportunities to impact data-intensive customers.
• Work with AI-powered tooling and cross-functional teams.