Staff Designated Support Engineer

📋 Description

• Provide high-touch specialised support for Databricks’ largest customers in the DNB segment.
• Triage and resolve complex product issues related to Spark, SQL, Delta, Streaming, and Databricks
• Collaborate with Field and Engineering teams to deliver tailored technical solutions and rapid
• Build rapid POCs, test/deploy/monitor solutions, and showcase advanced Spark/ML/AI runtime
• Develop playbooks and a knowledge base for Spark, ML, and AI workflows; train customers on best
• Partner with cross-functional teams during engagements and maintain strong customer trust as a

🎯 Requirements

• 10+ years in distributed computing with 4+ years delivering production Spark/ML/AI solutions
• Data engineering expertise with Data Lakes, SQL DBs, and cloud data warehousing/ETL tools
• Deep knowledge of Spark core, Delta/Iceberg, JVM optimization, and memory management; experience
• Cloud and CI/CD skills with AWS/Azure/GCP; experience building and managing CI/CD pipelines
• 3–5 years in customer-facing roles (Technical Account Manager, Solutions Architect) with strong
• Strong proactive problem solving, risk management, and cross-functional collaboration abilities.

🎁 Benefits

• Comprehensive benefits and region-specific details available via our benefits documentation.
• Company commitment to diversity and inclusion; equal opportunity employer.