Design and implement multi-tier software across databases, services, and web layers.
Build APIs, services, and platform features for scalability and reliability.
Mentor engineers and enforce code quality and architecture.
Own the Engineering Roadmap and deliver scalable platform solutions.
Collaborate with architects, PMs, design, QA, and ops for success.
Troubleshoot production SaaS issues and improve deployment velocity.

🎯 Requirements

Bachelor's degree in a technical field or equivalent
10+ years in software engineering and systems/platform engineering
End-to-end architecture ownership for products or platform services
Expert-level Python or Java with Spring backend development
Linux environments and SaaS production troubleshooting
CI/CD practices and agile teams

🎁 Benefits

Equal opportunity and diverse workplace
People-first approach to AI that reduces friction
Opportunity to build Freshworks CX/IT solutions

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