Staff Forward Deployed Engineer

📋 Description

• Own complex customer engagements and tech workstreams with production ambiguity
• Shape technical strategy using field insights; influence product direction across teams
• Lead architectural design for customer-facing solutions and platform capabilities
• Turn high-level problems into actionable plans with clear milestones
• Write and review production-grade code; ensure observability and reliability

🎯 Requirements

• 9+ years of relevant engineering experience in production systems
• Proven ability to lead multi-team technical domains and delivery outcomes
• Experience designing/implementing production-grade integrations, platforms, or distributed systems
• Strong technical judgment balancing customer impact, speed, and risk
• Ability to shape direction based on customer/business context; mentor others
• Willingness to travel up to 30% to customer sites as needed

🎁 Benefits

• Mentorship and leadership development
• Opportunities to influence product strategy and platform quality
• Collaborative, high-impact environment