Provide IT admin and Tier 1 support to users (desk phones, mobile devices, NMCI gear, printers).
Serve as liaison between HQ staff and NMCI/NGEN management (CTR functions).
Process MAC requests, CLINs, and Task Order Modifications as required.
Coordinate NMCI/NGEN equipment refresh with ISSOs; plan, delivery, upgrades.
Coordinate NMCI/NGEN network upgrades to minimize impact to staff operations.
Maintain VIP listing and report status monthly.

🎯 Requirements

High school diploma.
Minimum 2 years in NMCI (NGEN) environment; know NMCI NET and CLINs/services.
Minimum 2 years of Tier 1+ customer support experience.
Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook).
Excellent communication skills; self-motivated.
Active secret clearance.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot