Staff Machine Learning Engineer, CustomerLake (ML/LLM)

📋 Description

• Evaluate ML and LLM approaches for CustomerLake's personalization use cases, push the models and
• Go deep on how models behave in production: inspect individual traces, understand how the models
• Build the platform and evaluation framework that let CustomerLake customers optimize for real
• Push the team toward new directions and novel methods worth tackling, not just optimizing what
• Partner closely with product management, engineering, and design to turn ambiguous customer
• Set the technical foundation and best practices for our ML/AI personalization work as we grow this

🎯 Requirements

• 10+ years of engineering experience, with a strong foundation across the full loop of shipping and
• Hands-on experience building and evaluating ML models and/or LLM systems for real product or
• Experience with personalization based on customer behavior (ideal) or transactions (acceptable)
• Proficiency in Python and modern ML frameworks (e.g., PyTorch), with hands-on experience in model
• Familiarity with LLMs and generative AI, including techniques like retrieval-augmented generation
• Demonstrated product mindset, with the ability to translate ambiguous customer problems into

🎁 Benefits

• Comprehensive benefits and perks that meet the needs of all employees
• Annual performance bonus, equity, and the benefits listed above
• For specific details on the benefits offered in your region click here