Staff Software Engineer- CXI

📋 Description

• Architect the Agentic Ecosystem: vision, infra, and backend architecture.
• Scale across domains: multi-tenant agent platform for Customer Support.
• Engineered Reliability: rapid backend development with quality and throughput.
• Orchestrate Complex Workflows: state machines from human-in-the-loop to automation.
• Enterprise-Grade Observability: tracing, logging, rollback for AI decisions.
• Cross-Functional Leadership: liaise across CXI, Product, and Platform Eng.

🎯 Requirements

• BS or higher degree in Computer Science or related field.
• Extensive backend development experience for high-throughput production systems.
• Proven success deploying enterprise backend infrastructure, microservices, and robust APIs.
• Deep familiarity with distributed systems and large-scale data traffic.
• Hands-on with ML-assisted backends, LLM orchestration, state machines, or agentic automation.
• Strong multi-cloud (AWS, Azure, GCP) with compliance and data privacy.

🎁 Benefits

• Pay range transparency with location-based ranges (link in posting).
• Comprehensive benefits; region-specific details via linked docs.
• Commitment to diversity and inclusion.