Staff Solutions Engineer

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

docker kubernetes graphql rest oidc

πŸ“‹ Description

  • Support field sales in helping customers understand Kong API/AI platform.
  • Conduct discovery conversations to map customer needs to Kong solutions.
  • Support POCs with technical validation and stakeholder alignment.
  • Ensure customer satisfaction across assigned accounts.
  • Collaborate with support, product, and engineering to advocate for customers.
  • Create technical docs for DevOps, implementations, and services.

🎯 Requirements

  • 7+ years in software or solutions engineering at SaaS/enterprise software.
  • Proven track record owning complex enterprise deals with multiple stakeholders.
  • Experience with Docker, Kubernetes, and cloud-native platforms.
  • Experience with REST/GraphQL APIs, CI/CD, and API security (OAuth2, OIDC, mTLS).
  • Hands-on AI-assisted development tooling β€” Claude Code, Copilot, Codex, or equivalent.
  • Knowledge of AI/LLM architectures, including MCP, model routing, rate limiting, and semantic caching.
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