Staff Solutions Engineer

📋 Description

• Support field sales in helping customers understand the value of the Kong API and AI connectivity
• Conduct discovery conversations to understand customer requirements and map them to Kong solutions
• Support POCs throughout the entire evaluation process, owning technical validation and stakeholder
• Ensure customer satisfaction across your assigned set of accounts.
• Collaborate with support, product, and engineering teams to advocate for customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.

🎯 Requirements

• 7+ years of software engineering and/or solutions engineering experience at a SaaS, open source, or
• Proven track record owning complex, enterprise-level deals with multiple technical and executive
• Experience mentoring or coaching other SEs or technical team members.
• Experience with Docker, Kubernetes, and cloud-native platforms.
• Experience with REST and GraphQL APIs, CI/CD pipelines, and API security patterns (OAuth2, OIDC
• Hands-on experience with AI-assisted development tooling — Claude Code, GitHub Copilot, OpenAI

🎁 Benefits

• Equity
• Commission