Staffing Coordinator (Albany, NY / Hybrid)

📋 Description

• Work with patients, caregivers and nurses to ensure HHA coverage.
• Pair caregivers and patients for best fit.
• Ensure caregivers follow approved care plans.
• Collaborate with HHA recruiter to select high-quality aides.
• Maintain regulatory compliance for HHAs.
• Maintain scheduling files, hours worked, client rosters.
• Support process improvements for seamless service.

🎯 Requirements

• 2+ years in a LHCSA or healthcare role.
• LHCSA experience preferred; medical background a plus.
• HHA Exchange software experience strongly preferred.
• Creative, proactive problem solving to improve processes.
• Exceptional customer service with strong written and verbal skills.
• Proficient computer and phone skills; comfortable with tech.
• Poise and patience with internal/external customers.
• Bilingual in Spanish, or other languages desired.

🎁 Benefits

• Competitive compensation and benefits.
• Medical benefits and retirement plans.
• Wellness programs and ongoing learning opportunities.
• Fun company events and a positive work culture.