Primary point of contact for government customers from onboarding to retention/growth
Manage cross-functional programs and ensure contract terms are fulfilled
Identify requirements and manage expectations with enterprise customers
Champion customer feedback to influence development and accelerate growth
Lead implementation of new processes to scale the team and accelerate growth

🎯 Requirements

Bachelor's degree or 5+ years business/ops/account mgmt experience
3+ years in account management, customer success, or operations
1+ years working with government customers

🎁 Benefits

Equal Opportunity Employer; commitment to merit and qualifications
Travel to SpaceX offices and customer locations as needed

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