Starlink Customer Success Specialist

Added
5 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce excel smartsheet
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๐Ÿ“‹ Description

  • Review assigned orders prior to system entry to confirm accuracy of products, pricing, commercial
  • Set up customer accounts to enable hardware shipment, Starlink service activation, and accurate
  • Track shipments and activation dates; proactively flag delays or potential payment slips
  • Maintain current systems and trackers so status, risks, and pending items are clearly visible and
  • Own past-due balances and unapplied cash on assigned work until fully reconciled
  • Escalate issues with a clear problem statement, revenue at risk, actions already taken, and a

๐ŸŽฏ Requirements

  • Bachelor's degree OR 2+ years of professional experience in operations, customer support, or
  • Experience with Excel, Salesforce, Smartsheet, or similar tools
  • Willing to work across time zones when a customer shipment, activation, or billing date requires
  • ITAR Requirements: To conform to U.S. Government export regulations, applicant must be a (i) U.S.
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