Starlink Customer Success Specialist (Latin America)

📋 Description

• Process orders with accurate products, pricing, commercial terms, contracts, and billing details
• Set up customer accounts to enable hardware shipment, service activation, and accurate invoicing
• Coordinate shipments and resolve delivery or documentation issues with internal teams and local
• Support local invoicing processes, including Mexico's CFDI electronic invoicing requirements
• Track shipments, activation dates, and billing milestones; proactively flag delays or potential
• Maintain accurate systems and trackers so order status, risks, and pending items are visible and

🎯 Requirements

• Bachelor's degree; OR 2+ years of professional experience in operations, customer support, or
• Professional proficiency in Spanish and English, written and verbal
• Willing to work across time zones, including Latin American business hours, when customer