Starlink Enterprise Account Lead (Fixed-Site)

📋 Description

• Primary contact for fixed customers and resellers; onboarding and ongoing account mgmt.
• Deliver customer service at scale to fixed customers and resellers.
• Develop engagement strategy and content for fixed site orgs to enable growth and self-support.
• Build relationships to identify requirements and manage expectations.
• Collect and champion customer feedback to influence programmatic and technical development.
• Retain and grow fixed accounts in hardware and service revenue.

🎯 Requirements

• Bachelor's degree or high school diploma with 2+ years sales experience.
• 2+ years consulting or project management experience.
• 1+ year experience in a customer-facing role.
• Knowledge in SMB, reseller, maritime, aviation, mobile backhaul, or satellite communications.
• Excellent written and verbal communication; ability to craft professional presentations.
• Ability to read contract documents and discern requirements/deliverables.

🎁 Benefits

• Equal Opportunity Employer; SpaceX is committed to diversity and inclusion.