Starlink Grant Manager (State & Local Government)

📋 Description

• Primary contact for government customers from contract signature through onboarding.
• Manage ongoing account relationships to maximize retention and revenue.
• Collaborate cross-functionally to align requirements and drive growth.
• Identify opportunities to improve processes and scale growth.
• Deliver excellent customer service and resolve issues quickly.
• Collect and communicate customer feedback to influence development.

🎯 Requirements

• Bachelor's degree or HS diploma with 5+ years related exp.
• 3+ years in account management, customer success, or biz ops.
• 1+ year experience with government customers.
• 3+ years with state/local/regional government customers.
• Strong written and verbal communication; able to present to all levels.
• Ability to manage complex contracts and renegotiations.

🎁 Benefits

• Equity incentives and long-term stock awards.
• Comprehensive medical, vision, dental coverage.
• 401(k) retirement plan with company match.
• Paid parental leave and 3+ weeks vacation.
• 10+ paid holidays and sick leave.