Stations Support Specialist II

📋 Description

• Independently resolve 95% of all cases assigned.
• Lead the planning for client and application upgrades.
• Define incident, problem, crisis and change management processes by department.
• Define and support technical troubleshooting for semi-complex problems relating to the network
• Act as departmental project manager for internal support of projects.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

🎯 Requirements

• Minimum three (3) years of experience managing technical implementation of projects.
• Minimum three (3) years of experience supporting an enterprise desktop environment.
• Minimum three (3) years of experience with asset management.
• Availability to travel up to 50% of the month, including domestic and international.
• Advanced knowledge of network protocols including DHCP, DNS, and Mac Based Security.
• Familiar with PowerShell scripting, creating .bat files, and group policy.

🎁 Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/ Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan