Store Director, Dallas

📋 Description

• Lead a high-performing, diverse team to deliver standout customer experiences.
• Foster an inclusive, safe work environment aligned with Glossier values.
• Bridge store team with HQ and HR to support people-first experiences.
• Drive store operations, scheduling, budgets, and visual standards.
• Spend most time on the floor coaching and engaging customers.
• Deliver on Glossier’s retail experience philosophy and business results.

🎯 Requirements

• 5+ years leading multi-level teams in fast-paced retail/hospitality.
• Experience building diverse teams and developing managers.
• Experience fostering a people-first, inclusive culture.
• Excellent communication; transparent and accountable.
• Proven ability to motivate teams and sustain high morale.
• Track record delivering financial, operational, and CX results; balance tradeoffs.

🎁 Benefits

• Equity, Diversity, Anti-Racism Training initiatives.
• Glossier Experience Training and Product Knowledge sessions.
• Recognition programs with HR to boost morale.
• Culture of collaboration, inclusion, and joy.
• Training across Equity, Customer, Product, Ops, Compliance.
• Growth opportunities within a scaling brand.