Store Manager

📋 Description

• Lead store performance with a focus on exceptional customer experiences to drive sales and
• Balance front-of-house energy with behind-the-scenes efficiency to create a customer-first
• Guide, inspire, and empower the team to deliver operational excellence and outstanding service
• Own store operations, including compliance and visual merchandising, to maintain high standards
• Foster a positive, inclusive culture where people thrive

🎯 Requirements

• Customer Service: customer-centric mindset, leveraging feedback to inform decisions
• Business Acumen: commercial awareness and KPI alignment
• Team Leadership: lead managers, merchandisers, and sales advisors
• Open to Learn: receptive to feedback and professional development
• Excellent Communication: clear, empathetic communication with customers and teams
• Coaching & Development: provide constructive feedback and growth support

🎁 Benefits

• Comprehensive benefits package with US-based perks (health, dental, vision, 401(k))
• 25% staff discount across H&M Group brands
• Participation in H&M Incentive Program (HIP) and additional development opportunities
• Paid Time Off, HSA, life and disability protection, EAP, commuter benefits, and more