Added
7 hours ago
Type
Full time
Salary
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Related skills

customer service pos leadership retail operations visual merchandising

πŸ“‹ Description

  • Lead Bellroy's first New York store in Flatiron with a design-focused, customer-first
  • Open/close the store, manage stock, cash handling, and daily operations.
  • Define store rituals, standards, and ways of working aligned with Bellroy values.
  • Help write the retail playbook, not just inherit one.
  • Collaborate with brand, CX and talent teams to refine the store experience.

🎯 Requirements

  • 5+ years in retail with leadership or supervisory experience.
  • Strong coaching and development skills.
  • Ability to document standards across merchandising, sales, inventory and support.
  • Calm under pressure with good on-floor decision-making and escalation handling.
  • Excellent communication with customers and crew.
  • Comfort with POS systems and basic troubleshooting.

🎁 Benefits

  • Five-day work week with two days off; discretionary schedule for coverage.
  • Competitive PTO: 20 days plus 10 sick/personal days and holidays.
  • 401(k) with employer match.
  • Extensive medical benefits package.
  • Product allowance and 50% discount for friends/family.
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