Store Manager - Chermside

📋 Description

• Lead a team of travel experts at our Brisbane Retail Store to deliver exceptional service.
• Drive opportunities and ensure high conversion through motivated staff and process adherence.
• Provide reporting to senior leadership and troubleshoot issues as they arise.
• Coach team members through customer escalations and service delivery improvements.
• Participate in leadership meetings to discuss performance and opportunities for service

🎯 Requirements

• Store Manager or Team Leader experience in retail travel.
• Strong people management, coaching, and mentoring skills.
• Excellent analysis, problem-solving, and KPI achievement in high-pressure environments.
• Ability to influence and propose solutions, and build customer loyalty through service excellence.
• Positive, constructive stakeholder engagement and collaboration skills.

🎁 Benefits

• Exceptional earning potential - $200k+ OTE.
• Lead a new store in a high-visibility role.
• Access health and wellbeing programs and professional development.
• Fun, flexible, engaging work environment with team celebrations.
• Discounted travel, birthday leave, and additional perks.