Store Operations Manager (GM)

📋 Description

• Hire, coach and develop a diverse part-time team.
• Lead service quality, customer service, and store cleanliness.
• Establish a culture of excellence in cookie quality and sales.
• Manage and audit inventory to maintain proper controls.
• Create and execute local marketing drops.
• Drive in-store recognition programs and contests.

🎯 Requirements

• 3+ years of management/leadership in restaurant or retail.
• Avail to work 2-3 mid-to-late shifts Thu-Sun.
• Player-coach leadership style focused on development.
• Strong hospitality and customer service mindset.
• Tech: MS Outlook, Excel, MS Teams; ATS experience.
• Familiar with commercial convection ovens.

🎁 Benefits

• Competitive base salary + quarterly bonus.
• 50 USD per month cellphone data plan stipend.
• Medical, dental, vision and pet insurance.
• 401K with contribution match.
• 2 weeks paid vacation and Insomnia Personal Days.
• Cookie College learning/training platform.