Store Operations Manager (GM)

📋 Description

• Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew
• Lead service components including stellar food quality, engaging customer service, employee
• Establish a strong culture of excellence that prioritizes cookie quality, customer service, and
• Manage and audit inventory to maintain proper controls.
• Create and execute fun, local marketing drops.
• Create and drive in-store recognition programs/contests.

🎯 Requirements

• 3+ years of management or leadership experience in restaurant, retail, hospitality, or another
• Availability to work a schedule that reflects the needs of the bakery, including 2–3 mid-to-late
• A hands-on, player-coach leadership style and willingness to jump in wherever the team and business
• A track record of hiring, coaching, developing, and retaining great teams.
• A natural sense of hospitality and commitment to delivering an exceptional guest experience.
• Strong business acumen and the ability to understand performance, set priorities, and turn goals

🎁 Benefits

• Competitive base pay (54K - 55K) plus quarterly performance bonus opportunity.
• Monthly Cell Phone Stipend of $50.00 per month.
• Early Wage Access (get paid the next day!).
• Employee discount (free cookies!).
• Career development and advancement opportunities as Insomnia continues to grow.
• Comprehensive benefits (Medical, Dental, Vision) including 401k company match that begin 30-days