Store Operations Manager (GM)

Added
11 days ago
Type
Full time
Salary
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Related skills

marketing customer service excel inventory management hospitality

πŸ“‹ Description

  • Hire, coach and develop diverse part-time staff (Shift Leaders, Cookie Crew, Drivers)
  • Lead service components: quality, customer service, store cleanliness
  • Build a culture of excellence focused on cookie quality and sales
  • Manage and audit inventory for proper controls
  • Create and execute local marketing drops
  • Create and drive in-store recognition programs/contests

🎯 Requirements

  • 3+ years of management in restaurant or retail
  • Availability to work 2-3 mid-to-late shifts Thu-Sun
  • Benevolent leadership with a player-coach mentality
  • Innate hospitality and exceptional customer service
  • Proficiency with MS Outlook, Excel, MS Teams; restaurant software
  • Familiarity with convection ovens (a plus)

🎁 Benefits

  • Competitive base salary + quarterly bonus
  • $50.00 per month cellphone data plan stipend
  • Medical, dental, vision and pet insurance
  • 401K with contribution match
  • 2 weeks paid vacation and wellness days
  • Enrollment in Cookie College; free cookies and swag
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