Store Operations Manager (GM)

📋 Description

• Lead Tulsa, OK store team with hospitality focus.
• Hire, coach, and develop Shift Leaders, Cookie Crew, drivers.
• Drive service quality, customer service, and store cleanliness.
• Manage inventory controls and local marketing efforts.
• Foster culture of excellence and growth opportunities.
• Collaborate to achieve sales and operational goals.

🎯 Requirements

• 3+ years of management/leadership in restaurant/retail
• Availability: 2-3 mid to late shifts Thu-Sun
• Benevolent, player-coach leadership style
• Strong hospitality mindset and customer service skills
• Proficiency with MS Outlook, Excel, MS Teams; ATS experience
• Familiarity with commercial convection ovens a plus

🎁 Benefits

• Competitive base salary + quarterly bonus
• $50/month cellphone data stipend
• Medical, dental, vision, and pet insurance
• 401K with company match
• 2 weeks paid vacation + wellness days
• Cookie College training platform access