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4 minutes ago
Type
Full time
Salary
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Related skills

compliance customer service coaching retail inventory management

📋 Description

  • Perform store opening and closing procedures, inventory reconciliation and reporting
  • Facilitate training and onboarding of Wellness Advisors, coaching selling techniques
  • Respond to employee questions, concerns, and escalate resource needs
  • Provide real-time coaching and feedback; document performance concerns
  • Direct team workflow, create rosters and delegate daily responsibilities
  • Manage escalated customer concerns and investigate discrepancies

🎯 Requirements

  • High School Diploma or equivalent
  • 3-5 years customer service experience; 1+ year leading or mentoring
  • Excellent customer service and communication skills
  • Ability to lift up to 50 pounds and stand for extended periods
  • Must be 21+ and comply with industry regulations
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