Strategic Account Director

📋 Description

• Build partnerships with existing customers to retain and grow enterprise accounts.
• Own your managed book; oversee prioritization, contracts, and tech strategy.
• Uncover customer challenges and aspirations to drive growth via upsell/cross-sell.
• Partner with enterprise sales to onboard and grow high-value customers.
• Act as the voice of the seller; provide product feedback to inform roadmaps.
• Identify repeatable success patterns and collaborate with Sales to boost market development.

🎯 Requirements

• 7+ years in account management, BD, or sales engineering on technical products.
• Experience achieving revenue metrics.
• Experience collaborating with partners on complex deals.
• Experience gathering requirements with customers and building business cases with product teams.
• Experience supporting go-to-market efforts for new products.
• A passion for technology.

🎁 Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning
• Inclusive, equal-opportunity employer