Strategic Account Manager 3

📋 Description

• Own the full commercial relationship for a portfolio of global banks and funds.
• Lead renewals, retention, and expansion with Account Executives.
• Design and run executive business reviews on compliance posture and platform value.
• Forecast ARR churn risk and develop mitigation plans; drive expansions with AEs.
• Hybrid role based in Milan office.

🎯 Requirements

• Enterprise compliance tech and unified controls in regulated financial institutions.
• Understanding regulatory obligations across banking, hedge funds, asset management, and energy sectors.
• Multi-stakeholder account management across regulated institutions.
• SaaS lifecycle management: renewals, churn forecasting, and expansion.
• Escalation management and cross-functional collaboration with Product, Engineering, and Support.

🎁 Benefits

• A truly global mission with teams worldwide.
• Huge learning potential and bold innovation.
• Highly competitive compensation.
• Fully covered health care for employee and family.
• Generous time-off policy and flexible schedule.