Strategic Account Manager 3

📋 Description

• Own the full commercial relationship with complex financial institutions.
• Drive renewals, retention, and expansion across a global portfolio.
• Build executive relationships and align on compliance posture.
• Manage delivery health, satisfaction, and growth across accounts.
• Lead executive business reviews on regulatory risk and platform value.
• Forecast ARR churn risk and develop mitigation plans.

🎯 Requirements

• Experience with enterprise SaaS in regulated financial services.
• Knowledge of compliance, surveillance, archiving, policy management.
• Multi-stakeholder account management across financial institutions.
• Renewal management, churn forecasting, expansion deals.
• Executive relationships and strategic reviews (QBR/EBR).
• Strong negotiation and cross-functional collaboration.

🎁 Benefits

• Global mission with a passionate community worldwide.
• Fully covered health coverage for employee and family.
• Generous time-off policy and flexible work schedule.
• Opportunities for learning and bold innovation.