Strategic Account Manager

📋 Description

• Manage a portfolio of merchants to foster long-term relationships, measured by increase in
• Support business development and partnerships in closing new deals and assist with the onboarding
• Help new and existing merchants get up to speed quickly on our offerings.
• Communicate merchant needs and feedback to the broader organization (especially product, marketing
• Actively collaborate with the support and customer operations team to ensure consistent

🎯 Requirements

• Bachelor’s degree in business administration, marketing, communications, or related field
• 4+ years experience in a quota-carrying, customer-facing role, such as account management, sales
• Comfort with the types of technology we use as a team: Salesforce, Tableau, Salesloft, Slack
• Demonstrated ability to leverage AI tools to drive efficiency and scale account management workflow
• Excellent communication skills (written, verbal and presentation), with the ability to adapt your
• A growth-oriented mindset, you thrive in dynamic environments and can pivot quickly to adapt to

🎁 Benefits

• $22,000 annual discretionary bonus
• Equity
• Benefits (as per Wisetack careers page)