Drive sales into existing defined paying accounts in the UKI region
Develop and execute strategic plans to create and maintain a robust sales pipeline
Manage numerous accounts concurrently and strategically
Manage the renewal process end-to-end
Work alongside the CSM organization to reduce churn
Provide regular reporting of pipeline and forecasting

🎯 Requirements

9+ years of experience in direct/field sales with SaaS solutions (B2B environment)
Sales experience with CX, CRM, or ITSM products is a strong advantage
Experience in identifying, developing, negotiating, and closing large-scale technology deals
Experience in presenting a technology suite of products within existing accounts
Experience in proactively growing customer relationships
Prior experience managing a book of business in technology sales with net new growth

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