Strategic Account Manager

📋 Description

• Develop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for expansion and growth.
• Build and maintain strong, long-term relationships with multiple stakeholders (including executives) across accounts, acting as a trusted advisor.
• Proactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro's footprint and value.
• Lead complex sales cycles for expansion and new business opportunities, from qualification and value articulation through to negotiation and close.
• Partner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signals.
• Master Miro's platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needs.

🎯 Requirements

• 8+ years of quota-carrying SaaS Account Management or Account Executive experience within large enterprise accounts.
• Proven track record of exceeding targets through both new business and account expansion.
• Experience managing the full customer lifecycle, including renewals and expansion (deals usually $50k-$150k+ ACV).
• Strong ability to build relationships and communicate value with C-level/VP executives.
• Excellent discovery, strategic account planning, and value selling skills.
• Proficiency with structured sales methodologies (MEDDPICC, Miller Heiman, Challenger).

🎁 Benefits

• Equity
• Wellbeing benefit
• WFH equipment allowance
• Annual Learning & Development stipend
• Diverse, inclusive team culture
• Location-specific benefits vary by location