Strategic Account Manager - MENA

📋 Description

• Own a portfolio of strategic B2B SaaS customers in MENA
• Serve as trusted advisor and internal advocate for key clients
• Translate fraud, payments, and compliance challenges into solutions
• Define and monitor customer KPIs to show value
• Drive account expansion and deeper product adoption
• Collaborate with analytics, data science, and product teams

🎯 Requirements

• 7+ years in Account Management, Customer Success, or similar roles
• Strong API integration understanding and tech workflow communication
• Experience in fraud, payments, compliance, fintech, AML/KYC
• Proven success presenting to and influencing stakeholders
• Excellent analytical and numerical skills
• Strong project management and organization

🎁 Benefits

• Remote-first with work-from-home flexibility
• Competitive cash compensation + equity and bonus
• Benefits in US/Canada where applicable, health coverage
• 401(k)/RRSP matching for eligible employees
• MacBook Pro provided for work
• Home-office setup stipend